Insight into justice programmes
A Dutch organisation offers data driven justice help to countries that are struggling with their justice system. The organisation uses data, such as reports and surveys, to determine where improvements are needed the most.
It is important that such data is annotated properly and the users are motivated to use it. This highlights the need for a specific workflow, which should be supported by a software tool. Challenges were how to build such a tool that facilitates a specific workflow, while allowing for flexibility and freedom. Landscape helped further develop the concept and successfully built a web-based tool that is now in active use.
Working with the client, a large part of our work consisted of aligning the feature set of the product with how it was to be actually used in real life. And translating that business logic into a practical, easy-to-use web-app, with a clear navigational structure and visual cues customised to the workflow in question.
The resulting Discovery, the explanation of how the app should work and fit into the existing organisational processes, featured storyboards as the one above. These visualisations of how a user would utilise the platform offer an clear way to discuss the important features and allow for easy discussion of all the important bits and pieces.